Billing and Account FAQ
Invoice
Credit card
Charges
- How can I be sure that all Soracom Services have been cancelled?
- Why am I being charged even though I canceled my SIM or service?
- Why doesn't the actual billed amount and the total cost of each item match from my invoice to my bill?
- Where can I check past charges?
- How do you calculate data usage?
- Can I see the billing details of each Air SIM?
Payment
Account
- Is expedited shipping available when ordering Soracom products?
- The owner of my Soracom account has left the company, how do I access the Soracom account?
- How do you cancel a Lagoon Subscription?
- Adding additional billing and recovery email addresses to your Soracom Operator account
- Can I keep my Soracom account without any active Soracom SIMs or services?
- What are Coverage Types?