You can change your payment method to a new credit card or switch from bank transfer to a credit card directly from the Soracom console. Only Root users can access or change payment settings; SAM users cannot register or update payment information.
Registering a credit card replaces the current payment method for your account. If your account is currently set to use bank transfer or trial payment, that setting will be replaced.
Updating Your Payment Method
- Log in to the Soracom console and open your Payment settings.
- Follow the step that matches your current setup:
- To use a different credit card, click the Update Credit Card button.
- To switch from bank transfer to a credit card, click the Switch to credit card button.
- If you have not registered a card yet, click New payment method.
- Fill in your credit card information and click Submit.
If you need to update your credit card information to complete a payment, be aware that any unpaid invoices will be processed immediately when you register a new credit card to your account. Ensure that your credit card has a sufficient limit so that payments can be processed.
Additional Information
- Account Types: Individual accounts only support credit card payments. Business accounts support credit cards or bank transfers. Enabling bank transfers requires submitting a request. For more details, refer to the Account Types documentation.
- API: You can retrieve your current payment method details using the GET /payment_methods/current API endpoint.
If you have trouble adding your credit card, try another card, or create a support request for assistance.